What is error code 1671
Can anyone help with error code 1671
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raina_b22
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Community Specialist
Hello tonysha,
Welcome to the Apple Support Communities! Are you attempting to update your iPhone or iPad? Error 1671 is related to communications issues between iTunes and Apple software-update servers. The resource below provides some troubleshooting steps for this issue:
Get help with iOS update and restore errors
Take care.
Welcome to the Apple Support Communities! Are you attempting to update your iPhone or iPad? Error 1671 is related to communications issues between iTunes and Apple software-update servers. The resource below provides some troubleshooting steps for this issue:
Get help with iOS update and restore errors
Choose your error number or message
1600, 1601, 1602, 1603, 1604, 1611, 1638, 1643-1650, 1667, 1669, 1671
Check for communication issues
If you see error 1671, iTunes is downloading necessary software. Wait for the download to finish and try again. To see how long the download should take, you can click the down arrow in the upper-right corner of iTunes.
If you see one of the issues below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
- 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
- "There was a problem downloading the software."
- "The device isn't eligible for the requested build."
Check for communication issues between iTunes and Apple software-update servers. Also check for issues with third-party security software.
If you still see an error message, contact Apple Support.
Take care.